Systems Thinking Designer

Former biologist turned UX designer. I map how flows, data, and people interact, then use AI to prototype real designs and ship front-end code faster.

CARDX SAAS FINTECH 2 WEEK SPRINT

Declined Recurring Billing Flow

Redesigned the declined payment experience from error state through recovery to reduce friction and eliminate user confusion at a critical drop-off point.

UX Research UI Redesign Flow Improvements
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Billing Plan + Renew
AMOUNT DUE $2,049.79
Billing Plan ID
7513-2323-30534104
Status
Declined
Start Date
March 1, 2023
Repeat Every
Month
Declined Date
April 1, 2023
Cycles Remaining
6
90% reduction in support inquiries post-launch.
AWARE.AI MOBILE APP 1 WEEK SPRINT

Zayna, Social Network for Expectant Mothers

A mobile app designed to give pregnant women a community to meet friends, join groups, ask questions, and find local events through their pregnancy journey.

User Surveys Competitive Analysis Wireframing
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Zayna app screens
STAX VISA COMPLIANCE DESIGN SYSTEM

Scaling Catalog pages for Compliance

Modernized Stax's catalog and payment-link flows to absorb new VISA-mandated data fields without adding friction. Replacing legacy toggles with radio buttons, adding conditional fields, and aligning every touched screen to the latest design system.

UX Redesign Design System Compliance
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Redesigned Stax catalog modal with radio-button item type selection

Skills

Systems Thinking Design Systems AI Prototyping Usability Testing Front-End Development

Experience

UX Designer
Stax Payments Apr 2025 — Present
Client Support & UX Designer
Stax Payments (formerly CardX) Apr 2022 — Apr 2025
UX Design Intern
Aware.ai Jun 2023 — Sep 2023
UX Designer
Freelance Sep 2022 — Feb 2023
Virtual Lab Manager & UX Support
HappiLabs Aug 2019 — Apr 2022
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